Privacy Policy
PRIVACY POLICY
Your privacy is very important to us. The aim of this privacy policy (Policy) is to inform you how TLPRO Inc. (“website”, “us”, “we”) collects and processes the personal and non-personal information that you may provide to us directly or through automated collection, such as when you participate in an offer or promotion, when you make a purchase on our website, via our social media pages, or through one of our mobile applications. By using our website and/or ordering one or more of our services, you consent to the collection, use, and disclosure of your personally non-personally identifiable information as described in this Policy.
INFORMATION YOU PROVIDE TO US
Personal Information
Personal information includes, but is not limited to, contact/profile information (such as name, postal address, email address, and mobile or other phone numbers), age or date of birth, gender, username and password, nickname/screen name, payment information (such as your payment card number, expiration date, and card security code), shipping and billing information (such as delivery address and billing address), purchase history, product preferences, information or content you provide (such as photographs, videos, reviews, articles, questions, survey responses, and comments), information provided to us through social media networks, chat, or one of our mobile applications when you visit our social media pages or use one of our mobile applications (such as your name, profile picture, likes, location, friend list, and other information described on the social media network or application sign-up page, or your geo-location details when using one of our mobile applications).
Technical Information
Internet protocol (IP) address, your login information, IP time zone setting, web searches, access times, the time you spend on our website, how often you return to our website, pages viewed, web browser, links clicked, and the page you visited before navigating to our website. Items in your shopping basket.
Marketing and Communications Information
Your preferences in receiving marketing from us and your communication preferences, usage, and browsing habits using various web-based technologies.
Cookies
Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. We may use cookies to collect the non-personal information described above that may be combined with your personal information.
You are always free to decline cookies, but if you do so, you may not be able to use certain features on the website or may not be able to take full advantage of our promotions.
LEGAL BASIS FOR THE USE OF THE INFORMATION
We will only use your personal information in the following circumstances:
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To perform a contract to which you are party (e.g., to process your payment and deliver the services you have ordered);
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Notify you about changes to our services;
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Manage payments, fees, and process refunds;
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For marketing and advertising purposes;
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To implement our legitimate interest in collecting information (including a legitimate interest in performing marketing activities, research activities, data analytics, internal administration functions, processing and enforcing legal claims, and conducting our business in compliance with all applicable laws, relevant industry standards, and our policies);
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Where we need to comply with a legal or regulatory obligation.
You have the right to withdraw consent to marketing at any time by contacting us at [Insert the Email] or [Insert the Phone Number].
Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
USE OF YOUR INFORMATION
Use of Personal Information
We may use the information we collect for any of the following purposes:
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To fulfill your request for specific products and services;
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To contact visitors to our website, if necessary;
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To address problems with our website or services;
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To administer our website;
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To conduct an internal review of our website (for example, to determine the number of visitors to particular pages within the website);
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To better understand the use of our website by visitors;
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To protect the security or integrity of our website.
Sharing of Personal Information
We may share the collected personal information with third parties for the purposes described in this Policy, namely where it is necessary for such third parties to perform services on our behalf based on our instructions. We do not authorize these third parties to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Such third parties may include, but are not limited to, entities that process credit card payments, fulfill orders, and provide web-hosting and marketing services. We will only transfer your personal information to such third parties that have been deemed to provide an adequate level of protection for personal information.
In addition, we and our third-party affiliates and other service providers may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
Right to Withdraw the Consent
You may withdraw any consent you previously provided to us at any time with effect for the future by contacting us at [Insert the Email] or [Insert the Phone Number]. This will not affect the lawfulness of our use of your information based on your consent before its withdrawal.
Retention of Personal Information
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any operational, legal, accounting, or reporting requirements.
Third-Party Websites
Our website may contain links to third-party websites (such as our marketing partners or advertisers), which may have privacy policies that are different from ours. We are not responsible for the activities and practices that take place on these websites. Accordingly, we recommend that you review the privacy policy posted on any such website you may reach through our website.
Safety
TLPRO Inc. has security measures in place to protect against loss, misuse, or alteration of personal information we hold. We take physical, electronic, contractual, and administrative steps to keep the information we collect from you secure. Our servers are equipped with adequate technologies to prevent unauthorized parties from viewing or accessing your non-public personal information that you provided to us.
